Privacy Policy
Last updated: April 30, 2026
HOMEFY is responsible for this store and website, including all related information, content, features, tools, products, and services, with the purpose of providing you, the customer, with a personalized shopping experience (the “Services”). HOMEFY is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, complete another transaction through the Services, or communicate with us in any other way. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can reasonably be associated with you or another person. Personal information does not include information that has been collected anonymously or that has been de-identified in a way that it cannot reasonably identify or be associated with you.
Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, financial account information, payment card details, bank account information, transaction information, payment method, payment confirmations, and other payment-related information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us, including any information you provide when communicating with us, such as when contacting our customer support.
Device information, including information about your device, browser, network connection, IP address, or other unique identifiers.
Usage information, including information about how and when you access, browse, or interact with the Services.
Sources of Personal Information
We may collect personal information in the following ways:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide your personal information in any other way.
Automatically through the Services, including from your device when you use our products or services, visit our website, or through cookies and similar technologies.
From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf.
From our partners or third parties.
How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
Providing, personalizing, and improving the Services.
We use your personal information to provide the Services to you, including fulfilling our agreement with you, processing your payments and orders, remembering your preferences and items of interest, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging order shipment, facilitating returns and exchanges, allowing you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases. This may also include using your personal information to personalize and improve the Services.
Marketing and advertising.
We use your personal information for marketing and promotional purposes, such as sending promotional, advertising, and marketing communications by email, text message, or mail, as well as displaying online advertisements about products or services, both within our Services and on other websites, including based on items you have purchased, added to your cart, or other activities performed through the Services.
Security and fraud prevention.
We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our Services. If you choose to use the Services and create an account, you are responsible for keeping your login credentials secure. For your safety, please do not share your username, password, or any access information with others.
Communications with you.
We use your personal information to provide customer support, respond to your requests, provide efficient services, and maintain our business relationship with you.
Legal reasons.
We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement authorities or government agencies, to investigate or participate in actual or potential civil legal proceedings or other legal disputes, and to enforce or investigate potential violations of our terms or policies.
How We Share Your Personal Information
In certain circumstances, we may share your personal information with third parties for legitimate purposes, as described in this Privacy Policy. These circumstances may include:
With Shopify, manufacturers, and other partners that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order processing, and shipping.
With business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify to enable personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to request that we do not share your information for personalized advertising and marketing based on your online activity across different websites and merchants.
When you authorize, request, or consent to the sharing of certain information with third parties, such as for product shipping or when using social media widgets or login integrations.
With our affiliates or other companies within the same corporate group.
In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
The information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, in order to provide and improve the Services for you.
In addition, to help protect, grow, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with Shopify itself. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.
In these cases, Shopify is responsible for processing such personal information, including responding to requests related to the exercise of your rights regarding the use of this information for these purposes. To learn more about how Shopify uses your personal information and what rights you may have, please visit Shopify’s Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information through Shopify’s privacy resources.
Third-Party Websites and Links
The Services may contain links to websites or other online platforms operated by third parties. If you access links to websites that are not affiliated with or controlled by us, we recommend that you review those third parties’ privacy and security policies, as well as their terms and conditions.
We do not guarantee and are not responsible for the privacy or security practices of such websites, including the accuracy, completeness, or reliability of the information they provide.
Information you share in public or semi-public environments, such as third-party social media platforms, may also be viewed by other users of the Services and/or those platforms, without limitation as to its use by us or by third parties.
The inclusion of links in the Services does not, by itself, imply any endorsement of the content of those platforms or of their owners or operators, unless expressly stated within the Services.
Children’s Information
The Services are not intended for use by children, and we do not knowingly collect any personal information from minors, as defined by applicable law in your jurisdiction.
If you are a parent or legal guardian of a child who has shared personal information with us, you may contact us through the channels listed below to request the deletion of such information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under the age of 16.
Security and Retention of Your Information
Although we adopt appropriate security measures to protect your personal information, no system is completely secure. Therefore, we cannot guarantee “absolute security.” In addition, information transmitted to us may not be protected during transmission. For this reason, we recommend that you avoid sending sensitive or confidential information through unsecured channels.
The period for which we retain your personal information may vary depending on several factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on your location, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, Shopify or HOMEFY may refuse a request as permitted by law.
Right to access/know.
You may have the right to request access to the personal information we maintain about you.
Right to deletion.
You may have the right to request that we delete the personal information we hold about you.
Right to correction.
You may have the right to request the correction of inaccurate personal information we maintain about you.
Right to portability.
You may have the right to receive a copy of your personal information and request that it be transferred to a third party, under certain circumstances and subject to certain exceptions.
Right to opt out of sale, sharing, or targeted advertising.
Depending on your location, you may have the right to opt out of the “sale” or “sharing” of your personal information, as well as the right to object to the use of your information for purposes considered “targeted advertising” under applicable privacy laws.
Managing communication preferences.
We may send promotional emails to you, and you may opt out at any time by using the unsubscribe option available in those emails. Even if you opt out of promotional communications, we may still send you non-promotional messages, such as notifications regarding your account or orders.
You may exercise any of these rights directly through the Services, when available, or by contacting us using the information provided below. To learn more about how Shopify uses your personal information and what rights you may have, including rights related to data processing performed by Shopify, please visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising any of these rights. You may be required to verify your identity before we process your request, as permitted or required by applicable law.
Under applicable laws, you may designate an authorized representative to make requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require proof of authorization to act on your behalf. We may also ask you to confirm your identity directly with us.
We will respond to your request within the time required by applicable law.
Complaints
If you have any complaint about the way we process your personal information, please contact us using the information provided below.
Depending on your location, you may have the right to appeal our decision by contacting us again through the same channels or to submit a complaint directly to your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside the country in which you reside.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the competent authority in the United Kingdom, as applicable, unless the transfer is made to a country considered to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, whether to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will publish the revised version of this Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by phone or by email at:
contact@usehomefy.com