Privacy Policy
Last updated: August 14, 2026
At HOMEFY, we value your privacy and are committed to handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit HOMEFY, make a purchase, create an account, communicate with us, or otherwise interact with our website and services.
HOMEFY is powered by Shopify, which provides the ecommerce infrastructure used to operate our store.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with HOMEFY, we may collect or process the following categories of personal information:
Contact Information
This may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order and Transaction Information
This may include:
- Products viewed
- Products added to cart
- Products purchased
- Returns and exchanges
- Order history
- Discounts used
- Order status
Payment Information
Payment information may include:
- Payment method
- Billing information
- Transaction information
- Payment confirmations
- Other payment-related information processed by our payment providers
HOMEFY generally does not directly store complete payment card numbers.
Payment information may be processed by Shopify, payment gateways, banks, or other authorized payment service providers.
Account Information
If you create an account, we may process information such as:
- Account credentials
- Preferences
- Saved addresses
- Account settings
- Purchase history
Customer Communications
We may collect information you provide when you:
- Contact customer support
- Send us an email
- Use our chat
- Submit a review
- Send a return or refund request
- Communicate with us in any other way
Device and Usage Information
We may automatically collect information such as:
- IP address
- Browser type
- Device type
- Network information
- Pages viewed
- Products viewed
- Interactions with our website
- Cookies and similar technologies
How We Collect Personal Information
We may collect personal information:
Directly from you, when you place an order, create an account, contact us, subscribe to marketing, or otherwise provide information.
Automatically, through cookies, pixels, analytics tools, and similar technologies when you browse the website.
From service providers, including Shopify, payment providers, advertising platforms, analytics providers, and fulfillment partners.
From business partners and third parties, where permitted by applicable law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing Our Services
We may use your information to:
- Process orders
- Process payments
- Arrange shipping
- Provide order tracking
- Handle returns and refunds
- Maintain customer accounts
- Provide customer support
- Remember customer preferences
- Recommend relevant products
- Improve your shopping experience
Marketing and Advertising
Where permitted by applicable law, we may use your information to:
- Send promotional emails
- Send abandoned cart or checkout reminders
- Send product recommendations
- Display personalized advertisements
- Measure advertising performance
- Personalize marketing based on your interactions with HOMEFY
You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.
You may continue to receive transactional emails related to your account or orders even after unsubscribing from marketing.
Security and Fraud Prevention
We may use personal information to:
- Detect fraudulent transactions
- Prevent abuse
- Verify account activity
- Protect customers
- Protect HOMEFY
- Maintain the security of our website and services
Customer Support
We may use your information to respond to:
- Product questions
- Order inquiries
- Returns
- Refund requests
- Delivery issues
- Other customer service requests
Legal and Compliance Purposes
We may process information when necessary to:
- Comply with applicable laws
- Respond to lawful government requests
- Enforce our policies
- Resolve disputes
- Protect our rights
- Protect customers or third parties
How We Share Personal Information
We may share personal information with trusted third parties when necessary to operate our business.
These may include:
- Shopify
- Payment processors
- Suppliers
- Fulfillment partners
- Logistics providers
- Shipping carriers
- Analytics providers
- Advertising platforms
- Customer support providers
- Cloud and technology providers
These parties may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.
We may also disclose information when:
- You request or authorize the disclosure
- Required by law
- Necessary to investigate fraud or security incidents
- Necessary to protect our legal rights
- Required in connection with a business transaction such as a merger, acquisition, restructuring, or sale
Shopify and Shopify Network Intelligence
Our store is hosted by Shopify.
Shopify processes information about how you access and interact with HOMEFY in order to provide and improve Shopify's services.
HOMEFY may use Shopify features that incorporate information from customer interactions with HOMEFY, Shopify, and other merchants to improve areas such as:
- Fraud prevention
- Advertising
- Store personalization
- Product recommendations
- Analytics
- Ecommerce services
Information submitted through our Services may be transmitted to Shopify and other service providers located in countries other than your country of residence.
For more information about Shopify's privacy practices, please visit:
Shopify requires merchants using Shopify Network Intelligence to disclose that Shopify processes customer data and that certain services may use interactions across Shopify and other merchants.
Cookies and Similar Technologies
HOMEFY and our service providers may use cookies, pixels, and similar technologies to:
- Operate the website
- Remember preferences
- Analyze website performance
- Measure traffic
- Improve the shopping experience
- Personalize advertising
- Prevent fraud
Depending on your location, you may be able to manage or decline certain categories of cookies using our cookie preferences tools.
Your Privacy Choices
Depending on where you live, you may have certain privacy rights.
These may include:
Right to Access
You may have the right to request access to personal information we maintain about you.
Right to Delete
You may have the right to request deletion of certain personal information.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to receive certain personal information in a portable format.
Right to Opt Out of Certain Data Sharing
Depending on your location, you may have the right to opt out of:
- Certain sales of personal information
- Certain sharing of personal information
- Targeted advertising
Where available, you may use the Your Privacy Choices or data-sharing opt-out link provided in the footer of our website.
Shopify recommends providing this opt-out mechanism in applicable U.S. states when enhanced advertising or data-sharing features are used.
Children's Privacy
HOMEFY is not intended for children.
We do not knowingly collect personal information from children under the age required by applicable law.
If you believe a child has provided personal information to us, please contact us so that we can review the request and take appropriate action.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Processing transactions
- Maintaining customer accounts
- Providing customer service
- Fulfilling legal obligations
- Resolving disputes
- Preventing fraud
- Enforcing agreements
Retention periods may vary depending on the type of information and applicable legal requirements.
International Data Transfers
Your personal information may be processed in countries other than the country in which you reside.
Where required by applicable law, appropriate safeguards may be used to protect personal information transferred internationally.
Third-Party Links
Our website may contain links to third-party websites or services.
HOMEFY is not responsible for the privacy, security, or content practices of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our business
- Changes in our services
- Changes in Shopify functionality
- Legal or regulatory requirements
- Changes in our privacy practices
The most recent version will be posted on this page with an updated Last updated date.
Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact us at: