Last updated: April 30, 2026

Welcome to Homefy.

These Terms and Conditions govern your access to and use of the Homefy website, as well as the purchase of products, use of services, browsing, and interaction with our online store. By accessing our website, creating an account, placing an order, or using any feature of the store, you agree to these Terms and Conditions.

If you do not agree with any part of these terms, we recommend that you do not use our website or services.

1. General Information

Homefy is an online store focused on home products, decor, organization, household essentials, and practical solutions for everyday life.

Our goal is to provide a simple, secure, and efficient shopping experience by offering products that help customers make their homes more functional, organized, and comfortable.

By using this website, you represent that you are of legal age to make online purchases in your region or that you have authorization from a legal guardian.

2. Use of the Website

You agree to use the Homefy website only for lawful purposes and in accordance with these Terms and Conditions.

You are prohibited from using the website to:

• engage in illegal, fraudulent, or abusive activities;
• violate the rights of third parties;
• attempt to access restricted areas of the system without authorization;
• interfere with the operation of the website or its features;
• send viruses, malicious code, or any harmful content;
• copy, reproduce, or use Homefy content without authorization.

We reserve the right to suspend or terminate access for users who violate these terms or harm the operation of the store.

3. Products and Availability

Homefy seeks to present product information, descriptions, images, prices, and features as clearly and accurately as possible.

However, slight variations in color, size, texture, or appearance may occur compared to the images displayed on the website, depending on the device screen, photo lighting, or product manufacturing characteristics.

Product availability may vary. We reserve the right to limit quantities, remove products, change descriptions, update prices, or discontinue items at any time without prior notice.

4. Prices and Payments

All prices displayed on the website are subject to change without prior notice.

The final purchase amount will be shown before order confirmation, including any shipping costs, applicable discounts, taxes, or fees, when applicable.

Payments are processed through secure payment platforms. By placing an order, you agree to provide accurate, complete, and updated information so that payment and order processing can be completed correctly.

Homefy may refuse, cancel, or refund orders in cases of suspected fraud, pricing errors, product unavailability, inconsistencies in the information provided, or any situation that prevents the safe completion of the purchase.

5. Orders and Confirmation

After placing an order, you may receive an order confirmation by email or another channel provided at the time of purchase.

Order confirmation does not, by itself, guarantee final acceptance of the purchase. The order may be subject to payment review, availability verification, information validation, and security procedures.

If it becomes necessary to cancel an order, Homefy will inform the customer and, when applicable, issue a refund according to the payment method used.

6. Shipping and Delivery

Delivery times may vary depending on the customer’s address, product availability, selected shipping method, carrier, delivery region, and external factors.

Homefy is committed to providing shipping and tracking information whenever available.

We are not responsible for delays caused by events outside our control, such as logistics issues, strikes, weather conditions, carrier failures, inspections, incorrect delivery information provided by the customer, or other unforeseeable situations.

It is the customer’s responsibility to provide a complete, accurate, and updated address at the time of purchase. If the order is returned due to an incorrect address, absence of the recipient, or inability to deliver, additional shipping costs may apply.

7. Exchanges, Returns, and Refunds

Exchange, return, or refund requests will be handled according to our specific exchange and return policy, when applicable, and in accordance with current legislation.

For a request to be reviewed, the product may need to show no signs of use, remain in its original packaging, and include all accessories, manuals, labels, and proof of purchase.

We reserve the right to refuse requests that do not comply with the conditions established in our policies or that show signs of misuse, intentional damage, or failure to meet applicable deadlines.

8. Customer Account

When creating an account with Homefy, you are responsible for maintaining the confidentiality of your login information, including your username and password.

You agree to provide truthful, complete, and updated information. Any activity carried out through your account will be considered your responsibility.

If you identify any unauthorized use of your account, we recommend that you contact us immediately.

9. Intellectual Property

All content available on the Homefy website, including text, images, logo, visual identity, layout, design, graphics, icons, videos, product descriptions, and other materials, belongs to Homefy or to its partners/licensors, when applicable.

You may not copy, reproduce, distribute, modify, sell, commercially exploit, or use any website content without prior written authorization.

10. Comments, Reviews, and User-Submitted Content

By submitting comments, reviews, messages, suggestions, images, or any content to Homefy, you represent that you have the right to share such content and that it does not violate the rights of third parties.

Homefy may use, reproduce, display, or disclose user-submitted content related to the store, products, or shopping experience, in accordance with applicable law.

Offensive, false, illegal, discriminatory, abusive, misleading content or content that violates the rights of third parties will not be accepted.

11. Limitation of Liability

Homefy works to keep the website secure, updated, and functional. However, we do not guarantee that the website will always be available, free from errors, interruptions, technical failures, or external issues.

To the maximum extent permitted by applicable law, Homefy will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of, or inability to use, the website, products, or services.

Nothing in these Terms and Conditions limits rights that cannot be excluded or restricted under applicable law.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

Homefy is not responsible for the content, policies, privacy practices, security, or operation of third-party websites. We recommend that you read the terms and policies of those websites before using them.

13. Privacy

The use of your personal information is governed by our Privacy Policy.

By using our website and services, you acknowledge that you have read and understood how we collect, use, store, and share your personal information.

14. Changes to These Terms and Conditions

Homefy may update, modify, or replace these Terms and Conditions at any time as necessary to reflect changes in our services, business practices, legal requirements, or operational needs.

The updated version will be published on this website with the last updated date. Continued use of the website after changes means that you accept the new terms.

15. Applicable Law

These Terms and Conditions will be interpreted in accordance with the laws applicable to Homefy’s place of operation and applicable consumer protection regulations, when applicable.

Any disputes will be handled according to current legislation and the competent channels.

16. Contact

If you have any questions about these Terms and Conditions, our products, or your purchase, please contact us by email:

contact@usehomefy.com